Commercial Support Executive

Job title: Commercial Support Executive

Responsible to: Sales Director/Station Director

Location: Signal 107 / Wolverhampton

Purpose of the job:

• To provide efficient and professional administrative support to the commercial team
• To provide administrative assistance to the Sales, SPI and Programming teams, along with the day to day running and administration of the radio station.
• To provide administrative support to Station Director

Main Duties:

• Sales administration including: Distributing incoming leads to the sales team, produce planit schedules as and when requested; CRM administration daily and when requested to do so; generating and printing out seminar reports monthly; dealing with seminar administration when required.
• To put together power point presentations for the sales team using the company template for client presentations
• Admin support for Traffic, including ; merge to log, cart deletions, produce PRS reports
• Act as support for Station Director
• To assist SPI when required ie holiday cover and busy periods
• Planning and booking of all SPI activity through planit
• Support the sales team with new and existing customers to develop long-term relationships
• Provide accurate revenue reports daily to station management and sales teams
• Liaise with sales/SPI to ensure all campaign bookings are moved onto Broadnet as swiftly as possible
• Support the Sales/SPI teams to achieve revenue targets on a monthly basis
• Adhere to sales principles, practices and processes
• Co-ordinate general documentation as required eg. mail shots to client
• Assist in building client data on CRM for initiatives and mail shots
• Source quotes and arrange purchases of any station branding and merchandise against given budgets from all departments
• Act as first port of call for building issues including:
  - Dealing with landlord enquiries
  - Fire alarm
  - Security
  - Telephone system
  - General station maintenance
  - Cleaning agency
• Ensure office equipment is in working order and in stock
• Ensure the smooth running of the office, including: process post and make sure the franking machine is in credit; prepare the boardroom for meetings and order lunches for meetings
• Ensure the communal areas are tidy and well maintained
• General administration for new starters and keeping employee details up to date
• Responsible for the monthly housekeeping inspection report
• Ensure health and safety procedures are updated and displayed
• To be responsible for general Health & Safety issues in the workplace and to make sure the First Aid boxes are fully stocked and on show
• Take and distribute sales meeting minutes weekly by lunchtime
• General office management