Senior Account Manager at Gaydio

Full Time, ideally based in South-East England

Hybrid- 3 days working from an office space in Central London, with visits to Manchester every two months. The role will require the occasional weekend working, up to 4 times per year.

Salary - Negotiable, depending on experience, plus uncapped commission

Closing date for applications is Friday 18th April 2025, 5PM.

If you’re passionate about selling, self-motivated and interested in training people, then we have an exciting opportunity for you. We are Gaydio, the UK’s biggest radio station for LGBTQ+ people.  We broadcast in 13 UK cities to a weekly audited audience of over half a million people.

Due to our growth, we’re looking for an enthusiastic, knowledgeable, strategically-minded and, above all, passionate person to join our team in as a Senior Account Manager. Ideally you'll be based in London/South East.

You will manage a small team of one or two people as well as building your own portfolio of clients. The ideal person will have a background in selling media, ideally radio (although we’re still keen to hear from great candidates who’ve not sold radio before).

What we offer

At Gaydio we empower you to do a great job. We work collaboratively across teams, but encourage you to manage your own day to day work. As part of your employment you'll get;

• Uncapped commission and bonus scheme
• 25 days annual leave, rising based on number of years service. There is also the opportunity to purchase an extra 5 days each year on passing probation.
• Your birthday off
• Flexible working patterns
• Contributary pension scheme
• Regular team socials
• Ongoing coaching helping you progress through your career

Key Duties and Responsibilities

• To manage your own portfolio of accounts, with your own personal sales target
• To seek and generate new business opportunities, mainly with direct clients, but with some agency crossover
• To performance manage 1-2 Account Managers
• To conduct coaching, feedback, one to ones and performance analysis for all team members
• To work with our leadership team to develop and maintain a sales plan for the 12 months ahead, identifying key activities and when they are to be delivered
• To help develop and sell a range of packages including on and off-air advertising and sponsorship for the station, often by making new approaches to suitable organisations
• To assist with recruitment to maintain and expand the sales team in due course
• To account manage the client, reporting back results to them

Key Measures of Success

• Consistently exceeding monthly KPI and revenue targets (personal and team)
• To work on personal development plans for all direct reports
• To be able to demonstrate a 'vision' for your sales team, identifying where there are opportunities for improvement and development.

Person Specification

As the ideal person for this role you can demonstrate;

• Experiencing of selling media advertising/digital products or events sponsorships (essential)
• A strong working knowledge of the business community in London (desirable)
• An understanding of how advertising agencies work and the difference between servicing direct and agency clients - ideally with existing contacts to get stuck into (desirable)
• You have experience of planning and managing your own workload (essential) and that of teams, as well as coaching teams (desirable)
• Experience of line management (such as conducting performance reviews and staff related HR functions) (desirable)
• You can describe the relationship between achievement of KPIs and revenue targets
• You can spot opportunities and turn this into income
• Creativity in responding to client briefs
• You are a skilled negotiator, both inside the organisation and with our customers
• You are able to work to tight deadlines in a pressurised environment
• Good attention to detail
• An ethos of continual improvement, with clear examples how that works in practice
• Good numeracy skills (minimum GCSE standard)
• You have experience of using basic computer software and tools
• You have experience of using Salesforce (desirable)
• Is willing to undertake training and development as and when required
• Has an understanding of the needs and lifestyles of LGBTQ+ people

To apply for the role you can head to the Gaydio website/Connect/Work For Gaydio