1st Line Support Analyst

This job posting expired and applications are no longer accepted.
Devote Radio
March 31, 2023
Job Type
Closing Date


Devote Radio is currently on the search for a talented technical and IT savvy person to join our existing IT department as a 1st Line Support role.

The volunteer role will ideally suit a person looking into the technical aspect and profile for working within a radio station. We provide full training on radio maintenance and server management, including taking part in key tasks to support our Broadcasting department.

A range of the key responsibilities of a 1st Line Support Analyst include:

  • Providing 1st line support to our broadcasting department and resolving any issues or escalating to the relevant 2nd and 3rd line support teams.
  • Taking part in initial IT setup for new volunteers joining our broadcasting department.
  • Providing Playout One support to our broadcasting team.
  • Assisting the broadcasting department in managing music uploads and managing playlist requirements as required.
  • Supporting our broadcasting department on any issues when broadcasting live shows.
  • Monitoring the radio stream and escalating any issues when needed.

This is a remote based role within Devote.

To apply please send an email to hr@devote.media explaining why you would be a suitable candidate and including any existing experience/passion for being part of an IT team in radio.

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